Last Updated: 01 January, 2026

Terry’s Caulking Company LLC is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, store, and disclose personal information when you visit our website, https://terryscaulking.com, request our caulking and sealing services, or communicate with us. It also explains your choices regarding your personal information and communication preferences.

Information We Collect

We may collect the following types of personal information when you interact with our website, request a quote, schedule services, or contact us:

Identifying Information

• Name
• Email address
• Phone number
• Service address or mailing address

Technical Information

• IP address
• Browser type and version
• Device information (mobile, tablet, or desktop)
• Pages viewed and interactions with our website
• Time spent on pages and general website usage (for analytics purposes)

Other Information

• Details you provide through contact forms, quote requests, service inquiries, or customer communications

Consent for Communication

By submitting a contact form, requesting a quote, or checking any applicable consent box on our website, you consent to receive communications from Terry’s Caulking Company LLC via SMS, phone calls, emails, or other communication methods related to our services.

These communications may include:

• Quotes and estimates
• Scheduling and appointment reminders
• Service updates or changes
• Follow-ups regarding completed work
• Customer service or satisfaction inquiries

You may opt in or opt out of communications at any time. We respect your communication preferences. Mobile phone information and opt-in data will not be shared, sold, or disclosed to third parties or affiliates for marketing purposes.

Consent Breakdown by Communication Medium

1. SMS (Text Message) Communications

By opting into SMS communications, you agree to receive text messages from Terry’s Caulking Company LLC.

• Message frequency varies
• Standard message and data rates may apply
• Messages may include:
  • Appointment confirmations and reminders
  • Service updates or delays
  • Quote follow-ups
  • Seasonal cauling care reminders
• Opt-Out Instructions for SMS:
  • Reply “STOP” to any text message to unsubscribe
  • Reply “HELP” for assistance
  • You may also opt out by contacting us directly via email or phone

2. Phone Call Communications

By providing your phone number, you consent to receive phone calls from Terry’s Caulking Company LLC related to:

• Service inquiries and estimates
• Scheduling or rescheduling services
• Updates regarding caulking or sealing work
• Customer service communications

Opt-Out Instructions for Phone Calls:
You may request to stop receiving phone calls at any time by contacting us directly or informing us during a call.

3. Email Communications

By opting into email communications, you agree to receive emails from Terry’s Caulking Company LLC, which may include:

• Quotes and service confirmations
• Service updates or reminders
• Seasonal caulking & sealing tips or promotions
• Company announcements

Opt-Out Instructions for Emails:

• Click the “unsubscribe” link at the bottom of any marketing email
• Contact us directly if you wish to stop all email communications

How We Use Your Information

We use your personal information to:

• Provide and manage caulking and sealing services
• Respond to inquiries, quote requests, and customer support needs
• Schedule, confirm, and complete services
• Communicate important updates and reminders
• Improve our website, services, and customer experience
• Comply with applicable legal and regulatory requirements

Data Security

We take reasonable and appropriate measures to protect your personal information, including:

• Securing website forms and data transmission
• Limiting access to personal information to authorized personnel
• Implementing technical and administrative safeguards

While we strive to protect your information, no method of online transmission or electronic storage is 100% secure, and we cannot guarantee absolute security.

Disclosure of Personal Information

Terry’s Caulking Company LLC does not sell or rent your personal information. We may disclose your information only in the following circumstances:

• With Your Consent: When you explicitly authorize us to share information
• Legal Requirements: To comply with applicable laws, regulations, subpoenas, or court orders
• Business Protection: To enforce our policies, protect our rights, or ensure safety

We do not share customer contact information with third parties for marketing purposes.

Children’s Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can promptly remove it.

Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to:

• Analyze website traffic and usage
• Improve website functionality and performance
• Enhance user experience

You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect website functionality.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this policy periodically.